Please complete this form if you want to request compensation in connection with a disruption to an Interislander sailing. Requests will be assessed on a case -by-case basis.

You’ll also need to provide supporting documentation such as Interislander booking number and details including any GST receipts, tax invoices, or other proof of payment for expenses incurred because of the disruption.

So we can personalise your experience, please provide as much information as you can in the form below. KiwiRail’s Privacy Statement governs the collection and processing of information.

Please note: It can take up to eight weeks to process and pay a compensation claim.